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Buying and paying

Paying and the receipt

Pay with any of the payment methods, upload a picture of the receipt, and the team reviews it within 24 hours and opens your access — and what happens if a receipt is rejected.

Payment at the academy is manual: you transfer the amount yourself (Instapay, a mobile wallet, a bank transfer, or cash at the office) and then upload a picture of the receipt. The team reviews and confirms it, and your access to the workshop or course opens automatically.

The order page: pay and send the receipt

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  1. The order steps:

    • Order placed.
    • Pay and send the receipt.
    • Review (within 24 hours).
    • Paid · access open.

    The red circle = the step you are on.

  2. Payment methods: pick the one you will pay with.

  3. Payment details:

    • Pay to: the account number, Instapay address or wallet number.
    • Amount: exactly what is due.
    • Write in the note: the order number.

    The copy button next to each detail copies it. Below: the steps for this method.

  4. A rejected receipt: if you sent a receipt before and it was not accepted, the reason shows here in red. Fix the problem (e.g. transfer the rest) and send a new receipt.

  5. Receipt details:

    • Payment method.
    • Amount transferred.
    • Transaction reference: from the bank or wallet message.
    • Receipt image or PDF: JPG, PNG, WebP or PDF, up to 5 MB.
    • Note (optional).

  6. Send the receipt.

  7. Need help? A WhatsApp chat with the academy, with the order number already in the message.

A receipt under review

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  1. Review: the current step. The team reviews within 24 hours and emails you the result.
  2. We received your receipt: with a summary of what you sent (method, amount, reference, time).
  3. View the receipt: see the picture you uploaded. Only you and the team can see it.

Payment confirmed

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  1. Your access is open:
    • Seat confirmed for each workshop: sessions, link and materials are in My workshops.
    • Enrolled for each course: the lessons are in My courses.
  2. Download the receipt (PDF): an official numbered receipt, also attached to the confirmation email.

My orders

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  1. Order number and date, with the items next to it, and the total only while the order awaits payment. Once it is paid or cancelled, no amounts show in “My orders” or on the order page.
  2. An order awaiting payment: highlighted, with Upload the receipt right there.
  3. Status: Awaiting payment, Awaiting review, Paid, Cancelled, or Refunded.

Cancelling and refunds

  • Want to cancel? Cancellations and refunds are handled by the academy. Reach them with Need help? on the order page.
  • A cancelled order: your seat is released and nothing is due; the academy’s reason shows on the order page. If you used a discount code, you can use it again.
  • A refunded order: your access to its items is closed, and the order page shows the refund method and date.